Career Opportunities

The fundamental responsibility of the CSR administrator is to oversee the daily operations of the department and act as a first point of contact for questions and concerns. While the CSR administrator is responsible for efficient workflow and for providing excellent customer service, they are not directly responsible for personnel issues. Concerns about an employee’s performance should be handled to the best of the CSR administrator's ability at the time and followed up directly with a supervisor.

In addition to the job description for client service representative, areas of responsibility include management of monthly and daily department work schedules, day to day troubleshooting and answering questions, participating in interviewing and hiring process, training, ensuring daily work assignments are completed, and assessment of skill/ technical level of team members. 

Daily requirements will include a strong “on the floor” presence to ensure hospital efficiency and smooth flow of patients and clients; act as a point of contact for questions from all departments, coordinate lunch breaks and paid breaks, ensure consistent patient care and consistent customer service. Demonstrate ability to resolve problems independently, and handling of unusual situations relating to patient care and client communication with good judgment.

Reports To:
Tech Manager  

Duties and Responsibilities:

Human Resources 

• Participate in interviewing of new staff and assessment of team fit
• Ensure that employees in training are supported and following training schedule (phase, new hire); recognize training gaps and recommend training plans.  
• Make sure new hire packets are being utilized and getting tasks signed off.
• Schedule and participate in quarterly department team meetings
• Assist with regular employee skills assessments and recommend staff for training/ advancement or performance coaching/ review
• Maintain positive morale and team atmosphere
• Report team challenges to practice manager or tech manager and assist in mediating team member conflict

Organization / Operations

• Manage daily work assignments and ensure consistency in operations/workflow
• Keep clear and open communications with other departments throughout shift
• Disseminate information to team that has been requested by managers.
• Manage employee schedules by entering into W2W and approve time off when appropriate.
• Ensure scheduling of staff to maximize patient care and efficiency; redirect staff to appropriate areas of hospital; make any adjustments in W2W (sick, not in attendance)
• Approve shift changes and trades; find coverage for open shifts
• Be on call on scheduled weekends for all departments acting as “on call supervisor”. Handling all call outs and finding coverage for shifts.

Marketing / Client Service

• Ensure exceptional customer service at all levels.
• Display strong knowledge in each employee position in the hospital
• Respond to client questions and handle client complaints
• Make sure to maintain a clean working environment.
• Help maintain hospital cleanliness, including client rest room, lobby, admit and dismissal areas.

Knowledge and skills:

Required:    

• Strong communication, both written and verbal
• Leadership skills
• Teamwork
• Ability to problem-solve; good judgment
• Composure, impartial, objective, ability to maintain confidentiality
• Strong organizational, time management and planning skills
• At least one year at SCVH
• Required to lift up to 50 lbs
          

Preferred:          

• More than one year in a veterinary, client service position

For the treatment leads to have a good overview of the day it is important the leads do their best to stay in treatment. Whenever the leads will not be in treatment there should be a backup person appointed who can answer questions and keep the flow going.

Essential Position Functions:

• Round with Overnight technician (include patients, staff updates, goodsams, and upcoming dismissals) and take over tasks as needed for overnight technician to end shift.
• Facilitate taking ProCyte out of standby mode.
• Write up Daily Board
• Check in with AM ICU technician (when appropriate- avoid interrupting DVM and Technician Rounds)
• Assign PCU/Recovery technician if none is scheduled.

All Leads:

• Update wait times throughout the day depending on cases and staffing.
• Stay mindful of procedures (sedation, anesthesia, etc.) throughout the shift.
• Check and complete RN callbacks within 24 hours (can be delegated to team members if needed)
• Ensure cleaning lists (daily, weekly, and monthly) are getting completed.
• Double checking all tasks on triage are completed.
• Ensure instinct is up to date.

Attitude/Teamwork

• Demonstrate initiative and teamwork in everyday duties by seeking other work to do during slack times, assisting other employees within the practice, and filling in for other employees.
• Making sure technicians/assistants are communicating with the lead or the lead is communicating with the team if they/you will be assisting other employees outside the treatment area and making sure they/you are not needed in treatment.
• Organize work area and exercise time management skills to maximize personal efficiency within the practice.
• Prioritize tasks and handle multiple tasks in a calm, organized manner.
• Demonstrate communication skills by making sure to keep other leads, DVMs, CSR and team members up to date on patients for best patient care.

Position Overview

Emergency veterinary technicians are under the direct guidance and supervision of the doctor. Incumbents of this position are required to assist the practitioners to the fullest possible extent, to help improve the quality of care given to the patients of Pacific and Santa Cruz Veterinary specialists and to aid the practitioners in achieving greater efficiency by relieving them of technical work and administrative detail.

Essential Position Functions

• Prepare for shifts by stocking drawers in exam rooms and treatment area. By setting up flush syringes, catheter kits and assuring that drugs and equipment are ready. Provide restraint of pets for examination and treatment by veterinarian.  Prepare medications (both injections and dispensed medications) for both outpatients and inpatients. Log controlled substances.
• Help doctor administer anesthetics; prepare patients for surgery; monitor patients during surgery and recovery; assist in surgery; administer fluids; perform support therapy to patients in surgery and post-op;
• Properly clean, pack and autoclave all surgical materials after they are used. Keep the operating room properly stocked and prepared for surgery.
• Assist the doctor with treatment of patients; assist in medical or surgical procedures such as irrigating, cleansing, and bandaging wounds, administering and monitoring anesthesia for critical and injured animals, monitoring fluid administration and urine output, reading an ECG and blood pressure (Doppler and cardell), placing urinary and intravenous catheters, administering emergency medications and performing doctors’ orders in extreme emergency situations, and pain assessment.
• Keep accurate and timely charts of all patient progress and treatments. Enter all charges into the computer system during every shift.
• Perform clinical laboratory procedures such as blood chemistries, CBC, electrolytes, heartworm checks, skin scrapings, urinalysis, fungal cultures, draw blood for laboratory analysis. Prepare samples for shipment to laboratory and prepare laboratory forms.  Perform other in-house tests such as parvo virus tests, and feline leukemia virus tests.  Ensure patient records have test results recorded in them through CS.
• Take radiographs.
• Provide for the care and comfort of all patients in the ICU and kennels, including changing bedding, assessing pain and discomfort, and providing pain medications.
• Admit and discharge patients on the doctor’s orders, being especially careful to ensure that patients being discharged are well-groomed and in a medically appropriate state. Answer client questions one-on-one on various aspects of animal care up to, but not including, controversial items and/or those best left to the veterinarians.  Pass on information/advice from the practitioners; explain dosage/purpose of medications; reinforce thorough discussion of the proper care and procedures that should be followed at home.  Provide follow-up and updates on the progress of hospitalized patients with clients concerning certain patients; recommend additional visit and/or follow up with doctor’s recommendation if patient’s progress does not appear satisfactory.
• Assist the receptionist when necessary and assume her duties during her absence.
• Maintain an appropriate inventory of all supplies as dictated by the inventory control system. Inform inventory manager as needed about items that need to be ordered. Unpack boxes of medical supplies, check expiration dates, rotate stock and ensure that all ICU areas are appropriately stocked and clean.  Make sure all products and literature are identified with labels. Keep abreast of over-the-counter products and their usage such as flea control and skin products, vitamins, and pet foods.  Also understand usage and recommendations for prescription drugs.
• Maintain hospital cleanliness by performing cleaning tasks on daily, weekly and monthly lists that are located within the department.

Controls Over Work

The practitioners provide continuing or individual assignments indicating generally what is to be done, limitations, quality and quantity expected, deadlines and priority of assignments. The practitioners provide additional, specific instructions for new, difficult or unusual assignments in animal health care, including suggested work methods or advice on source materials available. The ICU Technician uses initiative in carrying out recurring assignments independently without specific instructions, but refers deviations, problems, and unfamiliar situations not covered by instructions to the practitioner for decision or help. The practitioners assure that finished work and methods used are technically accurate and in compliance with instructions or established procedures.  Review of the work increases with more difficult assignments, if the technician has not previously performed similar assignments. Administrative supervision may be provided by the Practice Manager and/ or Administrator.

Advancement

Veterinary Technicians in this practice will be taught and trained to the limits of their potential. If, during training, an individual shows interest in a specific field, such as radiology or anesthesiology, continuing education in that field will be encouraged.  Such encouragement may be in the form of a subsidy for taking outside courses or formal training given in the practice.

Other Significant Facts

Knowledge:

• RVT or equivalent; minimum 3-5 years of critical care, intensive care, and emergency experience
• Knowledge of the procedures used for care and monitoring of patients, for ordering medical supplies, and requesting laboratory tests.
• Knowledge of the use, care, and storage of veterinary instruments, materials, and equipment.
• Knowledge of sterilization techniques to sterilize various instruments and materials.
• Knowledge of the instruments, materials, and standardized procedures used in the full variety of treatments to make preparations and provide assistance to DVM.

Skills:

• TPR/ physical assessment
• Drug administration/ dosage calculation
• Venipuncture
• Catheter placement – both venous and urinary
• Cystocentesis – “blind” stick and ultrasound guided
• CPR
• Critical care and emergency assessment skills
• Record/ interpret ECG
• Radiology
• Anesthesiology
• Surgical assisting
• Post surgical care/ monitoring
• Perform laboratory tests; CBC, Chem, UA, viral tests, PT/PTT, etc.
• Set up and monitoring of equipment such as Doppler, Cardell, SpO2, ECG, IV fluid pumps, anesthesia machines, suction pumps, crash cart, O2 cage
• Recognition and knowledge of infectious/ zoonotic disease
• Customer service/ communication skills

Physical Effort

Work often requires lifting and carrying animals which may weigh upwards of 100 lbs.  Technicians will be assisted by each other in working with larger animals. Walks or stands for extended periods of time; frequently works in bent position.

Working Conditions

Work often exposes the ICU Technician to unpleasant odors and noises.  May be exposed to bites, scratches, and animal waste; may also be exposed to contagious diseases.

Position Overview: The ICU and Emergency Client Liaison provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.

Essential Functions:

• Provide compassionate care to all patients
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
• Calm and soothe anxious patients
• Assist doctors and technicians with the administration of medications or with patient restraint
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
• Educate clients about insurance, wellness, and medicinal plans
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
• Adhere to the hospital's safety and wellness regulations
• Understand and carry out oral and written directions
• Maintain accurate medical records
• Show up for work regularly; full-time presence at work is essential for every shift
• Promote hospital products and services and support the organization
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)

Additional Functions: Assignment to the areas below may include the following additional job functions:

Emergency:

• Assists veterinarians with a variety of emergency procedures and critical care situations
• Cleans wounds and applies casts or bandages
• Give injections and takes blood samples
• May have to be on call in the intensive care unit

Competencies:

• Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support
• Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed
• Communication – uses effective and appropriate methods of interacting with others
• Team Orientation – works cooperatively with the team to address tasks and accomplish goals
• Dependability – demonstrates responsibility in completing all job tasks
• Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures
• Energy and Productivity – completes tasks quickly and thoroughly without prompting
• Time Management – manages time and prioritizes work tasks effectively
• Technical Skills and Learning – keeps up-to-date with new technical skills and knowledge in the field
• Care and Use of Equipment – takes appropriate steps to perform operation checks and maintenance of equipment

Qualifications:

• High school diploma or equivalent
• One or more years' experience in a veterinary environment successfully performing all of the duties of this position
• Vet Tech (VTNE) Certification preferred
• Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
• May consider an equivalent combination of education, certification, training, and/or experience

Position Requirements:

• Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
• Ability to restrain animals, fill prescriptions, and monitor sedation procedures
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
• Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
• Must be flexible with scheduling and able to work some weekends and holidays
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Position Overview

Intensive Care Unit veterinary technicians are under the direct guidance and supervision of the doctor.  Incumbents of this position are required to assist the practitioners to the fullest possible extent, to help improve the quality of care given to the patients of Santa Cruz Veterinary Hospital and to aid the practitioners in achieving greater efficiency by relieving them of technical work and administrative detail.

Major Duties

• Prepare for shift by rounding with the previous ICU tech to familiarize yourself with all ICU patients so you can properly care for, treat, assess, and monitor all ICU patients.
• Monitor patients chart and complete all upcoming treatments. This includes but is not limited to; preparing medications; both oral and injectable. Obtaining samples for diagnostics. Checking on patients well-being; that their bedding is clean and changed often, their water bowls (if allowed) are filled with fresh water and changed often, they are being offered appropriate food (if allowed) and monitored if eating well/normally. That all patients’ information (minor or major) is charted properly and on time in the patients’ record. Patients’ mentation is closely monitored for any minor changes or abnormalities.
• Monitor patients vitals and know when to alert the doctor of any major changes. Input progress notes often to alert other techs/assts/doctors to changes made. Properly checking your charts and frequently looking for notes the doctor may have input and verifying that treatments your assistant may help you with are all accurately obtained and entered.
• Proficiently place IVCs, monitor IVCs for puffy paws, improper taping, swelling above (SQ, vasculitis, phlebitis, etc), IVC care and site assessment. Monitoring and recording IVC timeframe/longevity.
• Performing diagnostics (no blood draws from cephalic veins and all jug sticks have to be dr authorized): This includes but is not limited to: Blood pressures (Doppler and Cardell), Bloodwork: all vetlabs, I-stats, Coaggs, PCV/TS, Snap tests, Lepto witness, blood typing, blood cross matching, slide auto-agglutination, blood glucose check, collecting urine via catheter/cysto/free catch, collecting samples for send out labwork including knowing proper collection technique and proper collection tubes. Patients radiographs. Checking patient saturated oxygen levels.
• Proficient in math/calculations: CRIs, fluid additives, injection doses, oral medication strengths, IV fluid boluses and times, IV fluid rates, etc.
• Assist the doctor with treatment of patients; including but not limited to; placing NG/NE tubes, placing long term &/or multi-lumen catheter, placing urinary catheters, placing nasal oxygen prongs/canulas and starting supportive oxygen therapy, placing long term ECG pads and starting telemetry monitoring.
• Properly, promptly, and knowledgeably run a CPR/code with a DVM. Being able to intubate a patient. Calculate, draw up, and administer ER drugs. Chart all info on CPR/code form. Properly bag/breathe for patient and give chest compressions. Attached all cardell telemetries to patient, asses that machine is working properly.
• Keep proper flow of the ICU, making sure all treatments are completed before or at time due. Monitor charts and adjust appropriate treatments so that patients can rest appropriately and the flow remains achievable.
• Ensure all emergency and CPR equipment and materials (anesthesia machine, suctions, ET tubes, ER drugs, telemtries, ambu bag/crash cart, etc) are available, prepared, and RTG for all emergency/CPRs for each shift.
• Ensure that when patients are getting prepared for discharge, you verify times and properly complete treatments ahead if directed to, medications and or prescription diets are prepared for go home (if time allows your assistant to help with this), discharge instructions are properly filled out with next due times of all medications is applicable, patients IVC(s) is removed before or at time of leaving your ICU, all previous bandaged are removed if applicable, all patient/client belongings leave with patient. The person that discharges the patient is responsible then returning to clean the kennel/run. If ICU has time, they will clean it or at least strip it down for them.
• Check monthly/weekly list and complete tasks when time allows. Check your personal ICU tasks and make sure it’s completed when due. Keep your room clean and organized at all times. Make sure you’re stocked with items you’ll need throughout your shift so you do not have to leave ICU often. Make sure your room is left this way when passing it onto the next ICU tech. Your assistant will be a huge role in helping with this, however no one is expect from cleaning/stocking. .

Advancement

Veterinary Technicians in this practice will be taught and trained to the limits of their potential.  If, during training, an individual shows interest in a specific field, such as oncology or anesthesiology, continuing education in that field will be encouraged.  Such encouragement may be in the form of a subsidy for taking outside courses or formal training given in the practice.

Other Significant Facts

Knowledge:

• RVT or equivalent; minimum 3-5 years of critical care, intensive care, and emergency experience
• Knowledge of the procedures used for care and monitoring of patients, for ordering medical supplies, and requesting laboratory tests, running CPRs.
• Knowledge of the use, care, and storage of veterinary instruments, materials, medications, and equipment.
• Knowledge of sterilization techniques to sterilize various instruments and materials.
• Knowledge of the instruments, materials, and standardized procedures used in the full variety of treatments/procedures to make preparations and provide assistance to DVM.

Skills:

• TPR/ physical assessment
• Drug administration/ dosage calculation
• Venipuncture
• Catheter placement – both venous and urinary
• Cystocentesis – “blind” stick and ultrasound guided
• CPR
• Critical care and emergency assessment skills
• Record/ interpret ECG
• Radiology
• Anesthesiology
• Post surgical care/ monitoring
• Perform laboratory tests; CBC, Chem, UA, viral tests, PT/PTT, Idexx/Antech labs, etc.
• Set up and monitoring of equipment such as Doppler, Cardell, SpO2, ECG, IV fluid pumps, anesthesia machines, suction pumps, crash cart, O2 cage
• Recognition and knowledge of infectious/ zoonotic disease, education on how to treat these patients in ICU.
• Customer service/ communication skills for patient updates.

Physical Effort:

Work often requires lifting and carrying animals which may weigh upwards of 100 lbs.  Technicians will be assisted by each other in working with larger animals. Walks or stands for extended periods of time; frequently works in bent position.

Working Conditions:

Work often exposes the ICU Technician to unpleasant odors and noises.  May be exposed to bites, scratches, and animal waste; may also be exposed to contagious diseases.

Intensive Care Unit Assistants are under the direct guidance and supervision of the ICU tech and doctor. Incumbents of this position are required to assist the practitioners and ICU tech to the fullest possible extent, to help improve the quality of care given to the patients of Pacific and Santa Cruz Veterinary Specialists and to aid the practitioners in achieving greater efficiency by relieving them of technical work and administrative detail.

The ICU assistant assists the technicians, doctors, and CSR in all duties of the ICU. The responsibilities vary with the current needs of the hospital staff, the season of the year, and the individual abilities demonstrated by the employee.

The ICU assistants' primary duties are to assist with all cleaning and stocking of the ICU to provide optimal support to the technicians and flow of the room. They are also to assist the ICU technician with patient treatments and tasks when trained and approved in this area. It is imperative that the ICU assistant is available to the ICU technician or doctor with the examinations and treatments of the ICU patients.

ADVANCEMENT

Assistants in this practice will be taught and trained to the limits of their potential. If, during training, an individual shows interest in a specific field, such as radiology or anesthesiology, continuing education in that field will be encouraged. Such encouragement may be in the form of a subsidy for taking outside courses or formal training given in the practice.

The ICU tech will use every appropriate opportunity to continue the training and advancement of the ICU assistants. When able the ICU tech will perform treatments with the assistant to help them grow and learn a new skill set.

MAJOR DUTIES

ICU Priorities: Making sure that ICU stays a smooth and fully functioning room. This includes but is not limited to stocking syringes, needles, catheters, IVF supplies, bandage material, foods (wet/dry/treats), thermometer probes, paper towels, lab supplies, laundry, pee pads, and medications. Taking out the trash/recycling. Changing patients bedding and litter pans. Monitor and refill water bowls. Feeding patients as directed by the ICU nurse in charge. Walking patients outside. IV fluid totals at 8/12/4. Sweeping and mopping all ICU floors. Wiping down counter tops/shelves/fluid pumps. Completing the daily check off list along with the ICU nurse on shift.

Animals: Ability to restrain for procedures performed by technicians or doctors, knowledge of common diseases, their symptoms and means of transmission, administration of oral medications, assessment of change in animal status. Care for the comfort of the patient including walking, changing bedding, feeding, and watering.

Diagnostics: Performance of in-house laboratory tests, completion of forms for outhouse laboratory, filing of laboratory reports and clean-up of laboratory area. Performing radiographs on ICU patients when treatment is unable to perform them in a timely manner.

Assisting: Animal restraint, TPRs (when authorized), medication administration, filling prescriptions, and entering charges (ICU lead to determine when the charge training will happen for all assistants), set up for simple procedures or treatments, assist with Dr examinations and anticipate the needs of the doctor and technicians.

Inventory: Stocking of all ICU supplies including the ICU hall closet, ICU injectable area, and the ICU cat room, filling out storeroom requisition (on Monday and Thursday mornings).

Public Relations: Professional, cheerful, and helpful attitude when in contact with pet owners, knowledge of health care recommendations in order to answer questions or facilitate passing info along to the appropriate person(s).

Hospital Physical Plant: Only when there is down time the ICU assistant can assist other departments in the general cleaning of public and employee areas, including pharmacy, exam rooms, hallways, radiology, ultrasound, and lab. Goal is to help maintain clean, odor-free, and organized environment.

OTHER DUTIES

• Dispensing medication which the doctor has prescribed.
• Follow daily, weekly, and monthly cleaning duties checklist
• Primarily responsible for dog walking, cage cleaning and general ICU cleaning.
• Be sure supplies are always available in ICU and closet.
• Assisting in cleaning any area of the hospital that is used for treatments on ICU patients.

Join Our Team as an Internist at Pacific and Santa Cruz Veterinary Specialists!

Pacific and Santa Cruz Veterinary Specialists is thrilled to invite an Internist  to join our team of dedicated veterinary professionals. At Pacific and Santa Cruz, we foster a unique, supportive culture where collaboration, mutual respect, and enjoying our work environment are key values. We believe in making a difference for our patients and clients while genuinely enjoying the company of our colleagues.

Why Santa Cruz?

Santa Cruz, CA, is nestled between the stunning Pacific coastline and lush redwood forests, is a dynamic city known for its laid-back lifestyle, active outdoor scene, and thriving tech, education, and creative industries. Whether you're surfing in the morning, hiking scenic trails, or enjoying local art and culture, Santa Cruz offers a unique blend of relaxation and opportunity. Join us and become part of a community that values sustainability, diversity, and work-life balance!

Why You'll Love Working Here:

At Pacific and Santa Cruz Veterinary Specialists, we take the well-being of our employees seriously. We promote a balanced work-life culture and offer flexible working conditions to ensure our team members thrive both professionally and personally. We also provide a comprehensive benefits package, which includes:

• Incredible earning potential with high minimum base & a generous production plan
• Sign-on bonus available
• Generous relocation assistance provided
• Highly competitive salary, quality health insurance (medical, dental, vision, FSA/HSA options), 401K retirement plans with employer contribution, paid time off, generous continuing education allowance and additional paid time off, numerous discounts through our partners and reimbursement for membership due including maintenance of board certification

What We're Looking For:

We're looking for an experienced veterinarian to help lead a high-quality medical team, foster teamwork, and ensure efficient hospital operations. You’ll work closely with the Hospital Manager and report to the Regional Manager.

Key Responsibilities

• Patient Care: Conduct exams, diagnostics, and prescribe treatments.
• Client Communication: Educate pet owners on diagnoses and treatments; provide timely updates.
• Surgery & Diagnostics: Perform and oversee surgical procedures and diagnostic tests.
• Team Leadership: Mentor staff, maintain efficiency, and promote teamwork.
• Financial Management: Estimate treatment costs and manage resources.
• Education & Training: Participate in continuing education and train staff.

Qualifications

• Education: DVM from an accredited college.
• Licensure: State Veterinary License and DEA registration.
• Experience: 5+ years in veterinary practice with leadership experience.

For further inquiries or to submit your application, please contact Julia Stephens at jstephens@petvetcarecenters.com or apply online here.

Join Our Team as an Emergency Veterinarian at Pacific and Santa Cruz Veterinary Specialists!

Pacific and Santa Cruz Veterinary Specialists is thrilled to invite a Full-Time Overnight Emergency Veterinarian to join our team of dedicated veterinary professionals. At Pacific and Santa Cruz, we foster a unique, supportive culture where collaboration, mutual respect, and enjoying our work environment are key values. We believe in making a difference for our patients and clients while genuinely enjoying the company of our colleagues.

Why Santa Cruz?

Santa Cruz, CA, is nestled between the stunning Pacific coastline and lush redwood forests, is a dynamic city known for its laid-back lifestyle, active outdoor scene, and thriving tech, education, and creative industries. Whether you're surfing in the morning, hiking scenic trails, or enjoying local art and culture, Santa Cruz offers a unique blend of relaxation and opportunity. Join us and become part of a community that values sustainability, diversity, and work-life balance!

Why You'll Love Working Here:

At Pacific and Santa Cruz Veterinary Specialists, we take the well-being of our employees seriously. We promote a balanced work-life culture and offer flexible working conditions to ensure our team members thrive both professionally and personally. We also provide a comprehensive benefits package, which includes:

• Incredible earning potential with high minimum base & a generous production plan
• Sign-on bonus available
• Generous relocation assistance provided
• Highly competitive salary, quality health insurance (medical, dental, vision, FSA/HSA options), 401K retirement plans with employer contribution, paid time off, generous continuing education allowance and additional paid time off, numerous discounts through our partners and reimbursement for membership due including maintenance of board certification

What We're Looking For:

We're looking for an experienced veterinarian to help lead a high-quality medical team, foster teamwork, and ensure efficient hospital operations. You’ll work closely with the Hospital Manager and report to the Regional Manager.

Key Responsibilities:

• Patient Care: Conduct comprehensive exams, record medical histories, interpret diagnostics, and perform surgeries.
• Client Communication: Explain medical findings, answer questions, and provide regular updates on patients.
• Record Keeping: Maintain thorough, legible records following AAHA standards.
• Medication & Pharmacy: Prescribe medications, review labels, and secure controlled substances.
• Team Collaboration: Support staff, ensure timely appointments, and maintain a positive work environment.
• Financials: Accurately estimate costs, communicate fees, and conserve hospital resources.
• Continued Learning: Attend and share insights from continuing education, assist with staff training.

Additional Responsibilities:

• Collaborate with medical staff to enhance hospital performance and participate in marketing efforts.
• Address client concerns, evaluate protocols, and assist with budgeting and scheduling.
• Participate in operational calls and training updates.

Qualifications:

• DVM from an accredited university with an active veterinary license.
• Minimum 5 years of veterinary experience, including staff oversight.
• Strong communication, clinical, and teamwork skills.
• Ability to lift up to 50 pounds and perform moderate physical tasks.

For further inquiries or to submit your application, please contact Julia Stephens at jstephens@petvetcarecenters.com or apply online here.

Treatments/Procedures:

• Working with treatment lead in any treatments needing to be done.
• Manage treatments if the treatment lead is on lunch or in a procedure.
• Being available to help induce a procedure.
• Being available to help during an anesthetic procedure.
• Setting up for any procedures including anesthesia machine, any desired equipment and materials needed for the procedure. 
• Restraining animals in a safe, efficient and compassionate manner during examinations and procedures.
• Monitor recovery, assess pain management needs and vital signs, extubate when appropriate, transfer patients to appropriate recovery area and round any other nursing staff on patient. 
• Prep patients for procedures.  TPR, place IVC, start IVF, give pre-meds and performing shaving that needs to be done prior to surgery.
• Make sure that all patients having general anesthesia or sedation have an anesthesia monitoring form properly filled out and an emergency drug form.

Preparing medications:

• Acting as a point person for prescriptions during the day, field any questions regarding pending Rx's.
• Accurately dispensing prescription medications.  Prepare prescription labels and appropriately package medications.
• Documenting controlled drug logs anytime a controlled drug is used.
• Ensure that medications are added to the patient’s record and appropriately charged to the client.
• Filling medications throughout the day as time allows, calling the clients and making the proper notations. Noting if spoke to the client or left a message and where the medication was left.
• Communicate with the treatment lead if unable to complete all Rx’s to create a team plan to complete.
• Communicate to Kristine (inventory manager) any special order Rx’s. Make sure to provide client info, which Dr. is prescribing, medication and strength.
•  Making sure all RX’s are filled before you leave.

Cleaning:

• Making sure that GP is clean (treatment area, surgery, dentistry and scrub room).
• Working with the treatment lead and RN technician to get the entire daily and weekly cleaning done in GP.
• If the cleaning is done in GP and the Dr. Leads need help supporting them to insure all of their cleaning gets done.
• Properly clean, pack and autoclave all surgical materials after they are used.

Laboratory Procedures and Radiographs:

• Accurately perform routine in-house laboratory procedures.  Appropriately prepare and handle specimens.
• Prepare any specimens dropped off by clients for outside laboratory. 
• Take x-rays following proper safety procedures.
• Check fecal board throughout the day and before you leave.
• Check for any DTM cultures.
• Check for samples at the end of the day in the centrifuge.

Attitude/Teamwork:

• Demonstrate initiative and teamwork in everyday duties by seeking other work to do during slack times, assisting other employees within the practice, and filling in for other employees.
• Communicating to the treatment lead if you will be outside GP assisting other employees and making sure you are not needed in GP.
• Organize work area and exercise time management skills to maximize personal efficiency within the practice.  Prioritize tasks and handle multiple tasks in a calm, organized manner.
• Follows hospital procedures as outlined.

Position Overview

The purpose of this position is to assist the RVT Tech 1’s in the surgery department to ensure that all clients and patients are cared for with efficiency, compassion, and care. The primary focus of the Tech 2 will be client communication, schedule efficiency, and assisting with patient surgery and recovery.

Major Duties

Surgery days

• Review surgery schedule in Cornerstone the day before and discuss flow of patient load with Tech 1. Determine the order of patients and how dismissals and appointments will be scheduled.
• Update surgery board with surgery coordinator; ensure surgery coordinator knows the order of patient surgery; alert surgery coordinator of any client communication that needs to happen before, during, or after surgery
• Immediately upon arrival, round with ICU technician on any surgery patients in ICU with the goal of updating DVM when they arrive for the day;
• Immediately upon arrival, determine any dismissals for the day; review dismissal instructions with DVM to ensure no changes are needed; ensure medications are made up and ready to go; ensure appropriate dismissal appointment is scheduled in Cornerstone and matches surgery dismissal board
• Set up surgery suite for first surgery before induction; ensure all necessary instrumentation is present and set up, including arthroscopy, laparoscopy, ortho packs, laptop, and digital radiology computer; if rDVM films are necessary, ensure that they are loaded and ready to go for surgery
• Assist Tech 1 with patient prep; must be able to place IV catheters, perform peripheral venipuncture; give SQ and IM injections of pain meds/ pre-meds
• Must be able to perform drug dosage calculations (must be signed off by Tech 1)
• Assist doctor with surgical procedures (Scrub nurse); ability to monitor Grade 1 and 2 patients safely during anesthesia(must be checked off by Tech 1)
• While Tech 1 recovers patient in ICU, assist 2^nd Tech 1 with 2^nd patient prep OR
• Enter all charges for surgery to Cornerstone from the surgical flow sheet and tracking form; write/ finish homecare instructions according to DVM instructions; make up prescription medications or call in to pharmacy (must be checked off by Tech 1)

Appointment days (first 4 tasks of the day are the same)

• Review appointment schedule in Cornerstone the day before and discuss flow of patient load with Tech 1. Determine the order of patients and how dismissals and surgeries will be scheduled.
• Update surgery board with surgery coordinator; ensure surgery coordinator knows the order of patient surgery; alert surgery coordinator of any client communication that needs to happen before, during, or after surgery
• Immediately upon arrival, round with ICU technician on any surgery patients in ICU with the goal of updating DVM when they arrive for the day;
• Immediately upon arrival, determine any dismissals for the day; review dismissal instructions with DVM to ensure no changes are needed; ensure medications are made up and ready to go; ensure appropriate dismissal appointment is scheduled in Cornerstone and matches surgery dismissal board
• Before appointments begin, thoroughly clean and stock both surgery exam rooms; ensure that surgery CT area and hallway (anything a client will see) are clean and free from clutter
• Begin Cornerstone reports for every patient being seen each day
• Before seeing pet, load rDVM radiographs and/or ensure films from rDVM are available for review
• Check in patients and clients for rechecks/ consults; take a brief history in the exam room and relay to DVM
• Assist doctors with consultations; educate and answer client questions regarding surgery and aftercare of patients
• Assist with radiographs, labs, etc during exam
• Use travel sheet to enter all exam charges
• Schedule next recheck appointment with client before they leave the hospital if possible- this can be done in the exam room
• Walk client to front desk
• Clean room and make ready for next appointment

Other Duties

• Clean and sterilize all instruments, gloves, drapes and equipment used, so that it will be ready the next time they are needed.
• Keep log of all surgeries done
• Take surgery department inventory on a bi-weekly basis and provide list to inventory manager
• Review sterilization dates on bone instruments and orthopedic implants and inventory/ re-sterilize as needed
• Maintain all anesthetic machines, autoclave, and any other equipment used in surgery
• Thoroughly clean surgery room and area weekly

Knowledge and Skills

The qualified applicant will possess the following knowledge and skills:

Required

• Knowledge of basic veterinary practices, procedures and terminology with willingness to pursue further education leading to Registered Veterinary Technician status
• Ability to appropriately handle animals up to 70 lbs., and perform routine veterinary medical procedures (i.e. collect samples, draw blood, administer vaccines, etc)
• Education equivalent to two years of college or technical school
• At least one year of recent experience in veterinary practice or medical environment with increasing responsibilities
• Internal applicants must have a meets expectation or better in their current position and approval of current supervisor prior to applying for position
• Excellent client communication skills
• Organizational and time management skills

Preferred

• Education equivalent to two years college (pre-veterinary curriculum) or Registered Veterinary Technician (RVT)
• Three years of recent experience in veterinary practice with increasing responsibilities

SURGERY EXAM ROOM ASSISTANT

INTRODUCTION

The surgery exam room assistant helps the technicians, doctors, and receptionists in all duties of the hospital. The responsibilities vary with current needs of the hospital staff, the season of the year, and the individual abilities demonstrated by the employee.

The Surgery Exam Room Assistant is the primary contact with our clients.  Excellent client service and communication skills are required.  The Surgery Exam Room Assistant is responsible for beginning the procedures for examination.  First, the animal is weighed and the weight recorded in the medical history, the temperature, pulse, respiration and MM is taken and recorded and medical history is taken and noted in the medical note.  It may be necessary to help restrain the pet during the examination and treatment.

MAJOR DUTIES

Public Relations: Professional, cheerful, and helpful attitude when contacting pet owners, knowledge of preventative health care and surgical procedure recommendations to answer questions and assist in marketing veterinary services from which their pet would benefit.

Hospital Physical Plant: General cleaning of public and employee areas, including pharmacy, exam rooms, hallways, GPS, ultrasound, dentistry, and lab. Goal is to help maintain clean, odor-free, and attractive environment. 

Animal: Ability to restrain for procedures performed by technicians or doctors, knowledge of common diseases, their symptoms and means of transmission, administration of oral medications, assessment of change in animal status.

Laboratory: Performance of simple in-house laboratory tests, completion of forms for out house laboratory, filing of laboratory reports and clean up of laboratory area.  Ability to request necessary lab work or medical records from the rDVM’s and know where the rDVM phone book is located.

Assisting:   Animal restraint, nail trimming, ear cleaning, client education, prescription filling and computer transaction entry during office hours or treatment times.

Inventory: Stocking of hospital supplies, filling out storeroom requisition, keeping pharmacy clean, checking for expiration dates and returning to inventory manager for possible credit from vendors.

OTHER DUTIES

• Ensuring our required forms, lab work, medical records and x-rays are with the patient during the consult appointment.
• Anticipate possible needs of the appointment/procedure and alerting the technicians.
• To be present and available during exam times for the Surgeon.
• Receiving the client and obtaining a TPR and weight with each patient.
• After the client leaves the exam room, the table and room should be cleaned and the room made ready for the next client.
• Be sure supplies are always available in exam rooms and treatment room.
• See that necessary literature is always available for you or doctor to give to client.
• Dispensing medication which the doctor has prescribed.
• Taking drug inventory and keeping supplies for cleaning, animal food, paper towels, etc. current.
• Preparing an animal for surgery.
• Cleaning and packing surgical instruments.
• Taking x-rays
• Follow daily cleaning duties in Surgery.
• Assisting with the dog walking, cage cleaning and general hospital cleaning as needed.
• Keeping the treatment area clean and free of dirty items used during treatment.
• Review surgery schedule and set up surgery rooms.
• Get together all necessary instruments and equipment needed.
• Make sure that surgery room and surgery prep area are well stocked.
• Assist surgery technicians with surgical preparations and procedures.
• Prepare for next surgery until all are completed.
• Assist doctors or other staff, when needed.
• Maintain all anesthetic machines, autoclave, and any other equipment used in surgery.
• Maintain inventory on all suture or surgery supplies and place on want list, if needed.
• Perform any other duties that are requested by the doctor or practice manager.

Minimum Qualifications:

Knowledge Of:   

• Aseptic technique of cleaning and disinfecting methods and the use and care of cleaning materials and equipment; be able to follow infectious disease protocol.
• Proper methods of animal handling and restraint.

Ability To:          

• Use cleaning materials and equipment with skill and efficiency.
• Perform moderately heavy physical labor.
• Understand and carry out oral and written directions.
• Maintain cooperative relationships with those contacted in the course of work.

Education:          

•  Equivalent to completion of 12^th grade

Join Our Team as an Oncologist at Pacific and Santa Cruz Veterinary Specialists!

Pacific and Santa Cruz Veterinary Specialists is thrilled to invite a Board-Certified or Residency-Trained Oncologist to join our team of dedicated veterinary professionals. At Pacific and Santa Cruz, we foster a unique, supportive culture where collaboration, mutual respect, and enjoying our work environment are key values. We believe in making a difference for our patients and clients while genuinely enjoying the company of our colleagues.

Why Santa Cruz?

Santa Cruz, CA, is nestled between the stunning Pacific coastline and lush redwood forests, is a dynamic city known for its laid-back lifestyle, active outdoor scene, and thriving tech, education, and creative industries. Whether you're surfing in the morning, hiking scenic trails, or enjoying local art and culture, Santa Cruz offers a unique blend of relaxation and opportunity. Join us and become part of a community that values sustainability, diversity, and work-life balance!

Why You'll Love Working Here:

At Pacific and Santa Cruz Veterinary Specialists, we take the well-being of our employees seriously. We promote a balanced work-life culture and offer flexible working conditions to ensure our team members thrive both professionally and personally. We also provide a comprehensive benefits package, which includes:

• Incredible earning potential with high minimum base & a generous production plan
• Sign-on bonus available
• Generous relocation assistance provided
• Highly competitive salary, quality health insurance (medical, dental, vision, FSA/HSA options), 401K retirement plans with employer contribution, paid time off, generous continuing education allowance and additional paid time off, numerous discounts through our partners and reimbursement for membership due including maintenance of board certification

What We're Looking For:

We're looking for an experienced veterinarian to help lead a high-quality medical team, foster teamwork, and ensure efficient hospital operations. You’ll work closely with the Hospital Manager and report to the Regional Manager.

Key Responsibilities

• Patient Care: Conduct exams, diagnostics, and prescribe treatments.
• Client Communication: Educate pet owners on diagnoses and treatments; provide timely updates.
• Team Leadership: Mentor staff, maintain efficiency, and promote teamwork.
• Financial Management: Estimate treatment costs and manage resources.
• Education & Training: Participate in continuing education and train staff.

Qualifications

• Education: DVM from an accredited college.
• Licensure: State Veterinary License and DEA registration.
• Experience: 5+ years in veterinary practice with leadership experience.

For further inquiries or to submit your application, please contact Julia Stephens at jstephens@petvetcarecenters.com or apply online here.

Position Overview

The technician supervisor position is an RVT (or pursuing your RVT) who will supervise and coordinate the veterinary technician staff in all the departments of the hospital. This includes the overnight shift and swing shifts. The technician supervisor must have knowledge and skill in all areas of nursing care in order to direct, plan, organize and perform a variety of duties concerned with animal health, client care, and client education.

Reports To: Practice Manager, Technician Manager

Qualifications

California Certification (RVT) is required for this position. Ability to lift 50lbs unassisted, and ability to stand, kneel, squat and bend for extended periods of time. Must be willing to rotate shifts and work some swings and weekends/ holidays. A four day a week/ 10 hour day schedule is preferred.

Duties and Responsibilities

Operations

• Work with Practice Manager and Technician manager to assure consistency of procedures, policies, and medical standards on all shifts
• Maintain communication between different areas of the hospital and between shifts
• Direct and assist technicians and technician assistants in their performance of animal care and client care tasks
• Assist in prioritizing and planning scheduled procedures in all areas of the hospital
• Supervise technicians and technician assistants in the delivery of nursing care to ensure the highest level of care for all our patients
• Oversee completion of daily treatments
• Oversee completion of daily checklists and maintenance logs
• Educate/train technicians and technician assistants in their delivery of medical/ nursing care
• Stay on the leading edge of new medical and patient care industry knowledge by reading, attending continuing education and bring new and updated information to hospital management; recommend any changes that should be made for the benefit of our patients or clients
• Oversee technician internship program and technician mentoring program

Human Resources

• Assist working interviews to assess team fit and technical experience of applicants and provide feedback to technician manager for hiring review
• Partner with technician manager to ensure training schedules for new hires are followed, and that roles, responsibilities, and culture are clarified through the training process
• Participate in and provide relevant input in staff meetings and other department meetings as needed
• Mediate grievances between technicians and other hospital personnel; coaching and conduct/ discipline issues will be handled by the Practice Manager and/or technician manager with assistance from the technician supervisors if needed
• Assist with employee skill assessments and performance reviews
• Maintain positive morale, positive recognition of technicians and team atmosphere

Scheduling

• Assist other supervisors with scheduling to ensure adequate technician and technician assistant staffing for the hospital. Assist with vacation requests.
• Monitor overtime, tardiness and absenteeism
• Work with other technician supervisors to manage staffing needs/ changes and facilitate cross training
• After hours, weekend and holiday phone coverage will be shared among Technician Supervisors, Technician Manager, and Practice Manager

Client Care

• Ensure exceptional customer service at all levels of communication with clients- verbal, written, and other
• Respond to client questions and handle client complaints
• Teach and model a client-centric approach for all technicians

Technical

• Must be able to perform all duties of the veterinary technician as needed

Knowledge and Skills

The Technician Supervisor:

• Reliable, highly organized, and adaptable to changes within the hospital
• Must have exceptional communication and leadership skills
• Will serve as the representative of the hospital, displaying consideration, courtesy, compassion, and professionalism in all interactions with clients, patients, and all hospital staff
• Must understand and support the hospital’s mission and overall direction
• Must present a neat, well-groomed appearance
• Ability to solve problems independently and display excellent judgment
• Must have at least three years of experience as a veterinary technician

Under direction of lead technicians/lead assistants, provides for the constant cleanliness of cages, runs, and all areas of the hospital. Ensures proper feeding and patient care of all hospitalized animals assigned.  Assists in all departments.

Specific Duties:

• Ensuring patients are in clean kennels with clean bedding. They have food and water when appropriate.  Extra walks if needed.
• Clean and sanitize all cages and runs. Check potty yard and walk ways for feces/urine. Clean as needed.
• Recognize and inform team of any unusual condition or abnormal behavior of patients.
• Keep breakrooms clean and neat.
• Receives animals to be admitted and is responsible for their proper identification.
• Releases animals to owners as directed by DVM or tech and insures that patient is clean, properly groomed and required medications and belongings are there. Verify for any bandages and ask DVM/tech when they need to be removed. Inform client of this info.
• Assist DVM, techs, and assistants with the administration of medications and patient restraint.
• Responsible for laundry in wards, surgery, and treatment.
• Assist in overall hospital cleaning and organization. This includes checking corners and hallways for dust bunnies, taking trash/recycling out, putting away loose items. Clean window seals and Windex window of the fishbowl and recovery.
• Check lab area for leftover blood tubes. Check with tech/asst in tx/ICU if they should be tossed or kept.
• Go through the lab hold drawer and toss items depending on date. Check the list on the drawer for reference.
• Run lab work 
• Restock treatment area and complete cleaning list
• Clean, sterilize, wrap instruments in treatment (Will be trained to do within time)
• Clean, sterilize, wrap and autoclave instruments in SX (Will be trained to do within time)
• Completing and folding surgeries surgical laundry (Will be trained to do within time)
• Answering the phone (Will be trained to do within time)
• Charging our client (Will be trained to do within time)

Under direction of lead technicians/lead assistants, provides for the constant cleanliness of cages, runs, all outdoor areas surrounding of the hospital property, and all areas inside of the hospital. Ensures proper feeding and patient care of all hospitalized animals assigned.  Assists in all departments.

Specific Duties:

1. Provides attentive, thorough and compassionate care to all patients, including but not limited to: boarding, pre and post anesthesia, pre and post radiation therapy, stray or lost animals, and cats receiving radioactive iodine therapy.
2. Cleans and sanitizes all cages, runs, wards and related areas including dog park and walkways;
3. Gives baths (ordinary cleansing, medicated) and does whatever grooming may be necessary to the treatment and constant cleanliness of each animal;
4. Recognizes and records any unusual condition or abnormal behavior of any hospitalized animal; observes animals recovering from anesthesia;
5. Feeds and medicates each animal as prescribed by the attending D.V.M. and records appetites; keeps kitchen area clean and neat.
6. Receives animals to be admitted for hospital care and is responsible for their proper identification and for recording their respective locations;
7. Releases animals to their owners as directed by the attending doctor and technician and insures that every animal released is clean, properly groomed and has all required medications or belongings.
8. Assists doctors, technicians, assistants and other personnel with the administration of medications, patient restraint, and any other duties as requested.
9. Responsible for laundry for the hospital including wards, ICU, surgery and treatment.
10. Assist in overall hospital cleaning and organization.
11. Water plants in the planters in the front and back of the hospital.
12. Empty the trash and sweep in the front of the building in the morning and in the evening. Wash down front walk of the hospital.
13. Enters accurate charges for all the patients in wards in a timely fashion.
14. Assist in unloading and checking in pet food orders when they arrive from the vendors.
15. Separate out and tag any special orders, and call the owners to let them know their food has arrived.
16. Distribute any food ordered for in house use to the proper places.
17. Add other new food to stock by rotating the old food to the front and the new food to the back. Clean and organize food storage areas, maintaining safety and cleanliness standards at all times.
18. Completing task lists in a timely manner.
19. Checking in with all departments and/or leads before you leave.

Minimum Qualifications:

Knowledge Of:     Cleaning and disinfecting methods and the use and care of cleaning materials and equipment; infectious disease protocol;

Proper methods of animal handling and restraint;

Ability To:              Sympathetically and patiently treat sick and injured animals;

                               Learn to administer medications and recognize abnormal conditions;

Use cleaning materials and equipment with skill and efficiency;

Perform moderately heavy physical labor including: ability to lift up to 50lbs without assistance, standing, squatting, bending and kneeling for extended periods of time.

Understand and carry out oral and written directions;

Maintain cooperative relationships with those contacted in the course of work;

Education:           Equivalent to completion of 12^th grade

Desirable Qualifications:

Knowledge of:     Basic pharmacology; supplemental courses in the field of Biological Science, Anatomy, and Physiology, Nursing, Medical Assisting or Veterinary Technology;

Experience:         Previous experience in a veterinary hospital or related medical field.